1 | |
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2 | XScreenSaver |
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3 | |
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4 | a handy guide for creating useful bug reports |
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5 | |
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6 | -------- |
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7 | |
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8 | It's hard to imagine, but sometimes, xscreensaver has bugs. This |
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9 | document gives some hints for isolating them; the more information |
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10 | you can give me about the problem, the better the odds that I'll be |
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11 | able to fix it. But, if you don't have time to go through these |
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12 | steps, please report the bug anyway -- even vague bug reports can |
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13 | be better than no bug report at all. |
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14 | |
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15 | -------- |
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16 | STEP ZERO: |
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17 | |
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18 | What are you doing here? Go read README, and then the man page. |
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19 | |
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20 | STEP ZERO, PART TWO: |
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21 | |
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22 | Do you have the most recent version? Go make sure. |
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23 | http://www.jwz.org/xscreensaver/. |
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24 | |
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25 | COMPILATION PROBLEMS: |
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26 | |
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27 | If you get an error running the `configure' script, the first thing |
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28 | you should try is deleting the `config.cache' file, and running again. |
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29 | If that doesn't fix it, the information I'll need to see to make |
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30 | sense of the problem is the following: |
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31 | |
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32 | * everything printed to stderr/stdout when you first ran |
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33 | ./configure; |
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34 | |
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35 | * the contents of the `config.log' file. |
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36 | |
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37 | Make sure you blow away the config.cache file before regenerating |
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38 | this info, or else the `config.log' file will be mostly empty/useless. |
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39 | |
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40 | Experience seems to show that the most common configure problem is |
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41 | that sites have gcc installed, but installed improperly. The |
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42 | configure script will always try to use gcc in preference to another |
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43 | compiler if gcc exists, so if gcc exists but is broken, it won't |
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44 | work. Your options are: |
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45 | |
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46 | * get someone to fix the gcc installation; |
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47 | |
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48 | * rearrange your $PATH so that the broken gcc is not on it; |
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49 | |
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50 | * or pass $CC in the environment, like so: |
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51 | |
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52 | csh: setenv CC cc ; ./configure |
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53 | sh: CC=cc ; ./configure |
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54 | |
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55 | Before doing this, you'll need to nuke `config.cache'. |
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56 | |
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57 | If you get errors about not being able to find Gtk, then perhaps |
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58 | the problem is that you don't have some kind of ``development |
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59 | option'' installed. |
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60 | |
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61 | RUN-TIME PROBLEMS: |
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62 | |
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63 | For runtime errors, it's important to keep in mind that there are |
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64 | two parts to xscreensaver: there is the screensaver driver process |
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65 | (the daemon that detects idleness, deals with locking, and launches |
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66 | the demos); and there are the demos themselves (independent programs |
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67 | that draw pretty pictures.) |
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68 | |
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69 | * Compile with `make CFLAGS=-g' (so that if you get a core |
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70 | dump, there will be debugging info in it.) |
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71 | |
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72 | * What platform are you running on? What does the included |
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73 | `./config.guess' shell script print? |
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74 | |
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75 | * Is the problem in the driver (`xscreensaver'), the GUI |
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76 | (`xscreensaver-demo'), or in the graphics hacks? |
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77 | |
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78 | * If the problem is in the GUI, was it built using Gtk, Motif, |
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79 | or Lesstif? Which version? |
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80 | |
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81 | * If the problem is in one (or more) of the hacks, which ones? |
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82 | If you're not sure, try running `xscreensaver-demo' to go |
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83 | through the list of them and see which work and which don't. |
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84 | |
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85 | * Does the problem occur when running that hack by hand, in |
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86 | its own window (i.e., when started with no command-line args)? |
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87 | |
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88 | * Does the problem occur when running that hack by hand, on |
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89 | the root window (i.e., when started with the `-root' option)? |
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90 | |
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91 | * IMPORTANT: What visual are you using? Send the output of |
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92 | the `xdpyinfo' command. |
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93 | |
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94 | * Does the problem go away if you give the program a different |
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95 | `-visual' argument? (For example, `-visual pseudocolor' or |
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96 | `-visual truecolor'.) |
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97 | |
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98 | * IMPORTANT: What exactly goes wrong? No, I don't know what |
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99 | you mean by "crash". Does it print an "X Error" and exit? |
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100 | Does it dump core? Does it go into a loop? |
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101 | |
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102 | * If it dumps core, what does the core file say? Run the |
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103 | program under a debugger, and show me the stack trace. |
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104 | To extract a stack trace from a core file with gdb, do this: |
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105 | |
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106 | gdb ./the-program ./core |
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107 | bt |
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108 | |
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109 | To extract a stack trace from a core file with dbx, do this: |
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110 | |
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111 | dbx ./the-program ./core |
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112 | where |
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113 | |
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114 | If the bottom few lines of the output don't include the functions |
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115 | `main_loop()' and `main()', then something went wrong, and the |
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116 | core file is bogus. If the lines it prints out contain only |
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117 | question marks, then the core file is bogus. Are you sure the |
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118 | core file came from that program? Did you compile with -g, as |
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119 | explained above? If you don't compile with -g, the core file |
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120 | won't have any information in it. |
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121 | |
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122 | Never ever ever mail me (or anyone) a core file. They are huge, |
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123 | and are only meaningful on the machine that generated them, with |
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124 | the exact executable that generated them, neither of which anyone |
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125 | but you has access to. Don't mail me a core file unless you're |
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126 | also planning on mailing me your computer. |
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127 | |
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128 | * If it gets an X error, where did it come from? Run |
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129 | xscreensaver with the `-sync' command-line option. When `-sync' |
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130 | is used, X errors will cause xscreensaver to dump a core file. |
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131 | Look at the core file with a debugger and show me the stack trace, |
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132 | as above: I need to know where in xscreensaver that X error came |
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133 | from. |
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134 | |
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135 | If the problem is with the xscreensaver process itself, or if you |
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136 | can't figure out which demo is causing the problem, or if you can't |
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137 | reproduce the problem in isolation, then you will need to turn on |
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138 | and examine the debugging output of the driver process. |
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139 | |
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140 | * Start `xscreensaver' with the command-line arguments |
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141 | |
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142 | -verbose -no-capture |
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143 | |
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144 | This will cause it to write a lot of debugging info to the stderr |
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145 | of the xscreensaver process (the `-verbose' option turns on the |
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146 | diagnostics; the `-no-capture' option prevents the data from being |
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147 | displayed on the screensaver window as well.) |
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148 | |
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149 | * If the problem is intermittent, you might want to capture the |
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150 | log information to a file and examine it later. For example, |
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151 | you could start it from your login script like this (csh syntax): |
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152 | |
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153 | xscreensaver -sync -verbose -no-capture >>& saverlog & |
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154 | |
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155 | * Hackers only: If you're feeling adventurous enough to run gdb |
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156 | on the xscreensaver driver process itself, make sure you've |
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157 | read the commentary at the top of xscreensaver.c. |
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158 | |
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159 | ----------------------------------------------------------------------------- |
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160 | http://www.jwz.org/xscreensaver/ |
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161 | Jamie Zawinski <jwz@jwz.org> |
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162 | ----------------------------------------------------------------------------- |
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