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13 | <title>Reporting bugs and getting help</title> |
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16 | <table border="0" width="100%" cellpadding="5" cellspacing="0" align="center"><tr> |
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17 | <td width="100"> |
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18 | <a href="http://www.gnome.org/"><img src="gnome2.png" alt="Gnome2 Logo"></a><a href="http://www.redhat.com"><img src="redhat.gif" alt="Red Hat Logo"></a><div align="left"><a href="http://xmlsoft.org/XSLT/"><img src="Libxslt-Logo-180x168.gif" alt="Made with Libxslt Logo"></a></div> |
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19 | </td> |
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20 | <td><table border="0" width="90%" cellpadding="2" cellspacing="0" align="center" bgcolor="#000000"><tr><td><table width="100%" border="0" cellspacing="1" cellpadding="3" bgcolor="#fffacd"><tr><td align="center"> |
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21 | <h1>The XSLT C library for Gnome</h1> |
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22 | <h2>Reporting bugs and getting help</h2> |
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23 | </td></tr></table></td></tr></table></td> |
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24 | </tr></table> |
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25 | <table border="0" cellpadding="4" cellspacing="0" width="100%" align="center"><tr><td bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="2" width="100%"><tr> |
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28 | <tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Main Menu</b></center></td></tr> |
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33 | <ul> |
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34 | <li><a href="index.html">Home</a></li> |
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35 | <li><a href="intro.html">Introduction</a></li> |
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36 | <li><a href="docs.html">Documentation</a></li> |
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37 | <li><a href="bugs.html">Reporting bugs and getting help</a></li> |
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38 | <li><a href="help.html">How to help</a></li> |
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39 | <li><a href="downloads.html">Downloads</a></li> |
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40 | <li><a href="FAQ.html">FAQ</a></li> |
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41 | <li><a href="news.html">News</a></li> |
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42 | <li><a href="xsltproc2.html">The xsltproc tool</a></li> |
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43 | <li><a href="docbook.html">DocBook</a></li> |
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44 | <li><a href="API.html">The programming API</a></li> |
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45 | <li><a href="python.html">Python and bindings</a></li> |
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46 | <li><a href="internals.html">Library internals</a></li> |
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47 | <li><a href="extensions.html">Writing extensions</a></li> |
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48 | <li><a href="contribs.html">Contributions</a></li> |
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49 | <li> |
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50 | <a href="xslt.html">flat page</a>, <a href="site.xsl">stylesheet</a> |
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51 | </li> |
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52 | </ul> |
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53 | </td></tr> |
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54 | </table> |
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55 | <table width="100%" border="0" cellspacing="1" cellpadding="3"> |
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56 | <tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>Related links</b></center></td></tr> |
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57 | <tr><td bgcolor="#fffacd"><ul> |
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58 | <li><a href="tutorial/libxslttutorial.html">Tutorial</a></li> |
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59 | <li><a href="xsltproc.html">Man page for xsltproc</a></li> |
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60 | <li><a href="http://mail.gnome.org/archives/xslt/">Mail archive</a></li> |
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61 | <li><a href="http://xmlsoft.org/">XML libxml</a></li> |
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62 | <li><a href="http://phd.cs.unibo.it/gdome2/">DOM gdome2</a></li> |
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63 | <li><a href="ftp://xmlsoft.org/">FTP</a></li> |
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64 | <li><a href="http://www.zlatkovic.com/projects/libxml/">Windows binaries</a></li> |
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65 | <li><a href="http://garypennington.net/libxml2/">Solaris binaries</a></li> |
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66 | <li><a href="http://www.zveno.com/open_source/libxml2xslt.html">MacOsX binaries</a></li> |
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67 | <li><a href="http://sourceforge.net/projects/libxml2-pas/">Pascal bindings</a></li> |
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68 | <li><a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">Bug Tracker</a></li> |
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69 | <li><a href="http://xsldbg.sourceforge.net/">Xsldbg Debugger</a></li> |
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70 | </ul></td></tr> |
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71 | </table> |
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72 | <table width="100%" border="0" cellspacing="1" cellpadding="3"> |
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73 | <tr><td colspan="1" bgcolor="#eecfa1" align="center"><center><b>API Indexes</b></center></td></tr> |
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74 | <tr><td bgcolor="#fffacd"><ul> |
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75 | <li><a href="APIchunk0.html">Alphabetic</a></li> |
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76 | <li><a href="APIconstructors.html">Constructors</a></li> |
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77 | <li><a href="APIfunctions.html">Functions/Types</a></li> |
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78 | <li><a href="APIfiles.html">Modules</a></li> |
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79 | <li><a href="APIsymbols.html">Symbols</a></li> |
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80 | </ul></td></tr> |
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81 | </table> |
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82 | </td></tr></table></td> |
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83 | <td valign="top" bgcolor="#8b7765"><table border="0" cellspacing="0" cellpadding="1" width="100%"><tr><td><table border="0" cellspacing="0" cellpadding="1" width="100%" bgcolor="#000000"><tr><td><table border="0" cellpadding="3" cellspacing="1" width="100%"><tr><td bgcolor="#fffacd"> |
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84 | <p>If you need help with the XSLT language itself, here are a number of |
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85 | useful resources:</p> |
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86 | <ul> |
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87 | <li>I strongly suggest to subscribe to <a href="http://www.mulberrytech.com/xsl/xsl-list">XSL-list</a>, check <a href="http://www.biglist.com/lists/xsl-list/archives/">the XSL-list |
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88 | archives</a> |
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89 | </li> |
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90 | <li>The <a href="http://www.dpawson.co.uk/xsl/xslfaq.html">XSL FAQ</a>.</li> |
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91 | <li>The <a href="http://www.nwalsh.com/docs/tutorials/xsl/xsl/slides.html">tutorial</a> |
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92 | written by Paul Grosso and Norman Walsh is a very good on-line |
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93 | introdution to the language.</li> |
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94 | <li>The <a href="http://www.zvon.org/xxl/XSLTutorial/Books/Book1/index.html">only |
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95 | Zvon XSLT tutorial</a> details a lot of constructs with examples.</li> |
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96 | <li> |
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97 | <a href="http://www.jenitennison.com/xslt/index.html">Jeni Tennison's |
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98 | XSLT</a> pages provide links to a lot of answers</li> |
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99 | <li>the <a href="http://incrementaldevelopment.com/xsltrick/">Gallery of |
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100 | XSLT Tricks</a> provides non-standard use case of XSLT</li> |
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101 | <li>And I suggest to buy Michael Kay "XSLT Programmer's Reference" book |
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102 | published by <a href="http://www.wrox.com/">Wrox</a> if you plan to work |
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103 | seriously with XSLT in the future.</li> |
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104 | </ul> |
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105 | <p>Well, bugs or missing features are always possible, and I will make a |
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106 | point of fixing them in a timely fashion. The best way to report a bug is to |
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107 | use the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">Gnome |
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108 | bug tracking database</a> (make sure to use the "libxslt" module name). I |
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109 | look at reports there regularly and it's good to have a reminder when a bug |
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110 | is still open. Be sure to specify that the bug is for the package libxslt.</p> |
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111 | <p>There is also a mailing-list <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> for libxslt, with an <a href="http://mail.gnome.org/archives/xslt/">on-line archive</a>. To subscribe |
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112 | to this list, please visit the <a href="http://mail.gnome.org/mailman/listinfo/xslt">associated Web</a> page |
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113 | and follow the instructions.</p> |
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114 | <p>Alternatively, you can just send the bug to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> list, if it's really libxslt |
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115 | related I will approve it.. Please do not send me mail directly especially |
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116 | for portability problem, it makes things really harder to track and in some |
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117 | cases I'm not the best person to answer a given question, ask the list |
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118 | instead. <strong>Do not send code, I won't debug it</strong> (but patches are |
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119 | really appreciated!).</p> |
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120 | <p>Check the following too <span style="color: #E50000">before |
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121 | posting</span>:</p> |
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122 | <ul> |
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123 | <li> |
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124 | <a href="search.php">use the search engine</a> to get informations |
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125 | related to your problem.</li> |
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126 | <li>make sure you are <a href="ftp://xmlsoft.org/">using a recent |
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127 | version</a>, and that the problem still shows up in those</li> |
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128 | <li>check the <a href="http://mail.gnome.org/archives/xslt/">list |
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129 | archives</a> to see if the problem was reported already, in this case |
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130 | there is probably a fix available, similarly check the <a href="http://bugzilla.gnome.org/buglist.cgi?product=libxslt">registered |
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131 | open bugs</a> |
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132 | </li> |
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133 | <li>make sure you can reproduce the bug with xsltproc, a very useful thing |
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134 | to do is run the transformation with -v argument and redirect the |
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135 | standard error to a file, then search in this file for the transformation |
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136 | logs just preceding the possible problem</li> |
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137 | <li>Please send the command showing the error as well as the input and |
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138 | stylesheet (as an attachment)</li> |
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139 | </ul> |
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140 | <p>Then send the bug with associated informations to reproduce it to the <a href="mailto:xslt@gnome.org">xslt@gnome.org</a> list; if it's really libxslt |
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141 | related I will approve it. Please do not send mail to me directly, it makes |
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142 | things really hard to track and in some cases I am not the best person to |
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143 | answer a given question, ask on the list.</p> |
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144 | <p>To <span style="color: #E50000">be really clear about support</span>:</p> |
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145 | <ul> |
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146 | <li>Support or help <span style="color: #E50000">request MUST be sent to |
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147 | the list or on bugzilla</span> in case of problems, so that the Question |
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148 | and Answers can be shared publicly. Failing to do so carries the implicit |
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149 | message "I want free support but I don't want to share the benefits with |
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150 | others" and is not welcome.</li> |
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151 | <li>There is <span style="color: #E50000">no garantee for support</span>, |
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152 | if your question remains unanswered after a week, repost it, making sure |
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153 | you gave all the detail needed and the informations requested.</li> |
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154 | <li>Failing to provide informations as requested or double checking first |
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155 | for prior feedback also carries the implicit message "the time of the |
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156 | library maintainers is less valuable than my time" and might not be |
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157 | welcome.</li> |
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158 | </ul> |
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159 | <p>Of course, bugs reports with a suggested patch for fixing them will |
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160 | probably be processed faster.</p> |
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161 | <p>If you're looking for help, a quick look at <a href="http://mail.gnome.org/archives/xslt/">the list archive</a> may actually |
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162 | provide the answer, I usually send source samples when answering libxslt |
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163 | usage questions. The <a href="html/libxslt-lib.html#LIBXSLT-LIB">auto-generated documentation</a> is |
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164 | not as polished as I would like (I need to learn more about Docbook), but |
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165 | it's a good starting point.</p> |
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166 | <p><a href="bugs.html">Daniel Veillard</a></p> |
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167 | </td></tr></table></td></tr></table></td></tr></table></td> |
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168 | </tr></table></td></tr></table> |
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